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LogNet
Usage & Cost Analyzer
LogNet's CSP Usage
& Costs Analyser - "UC Analyser" - version 2.1 is a comprehensive
web-based analytical platform designed specifically for the Communication Service
Provider "CSP" marketplace. The UC Analyser allows for real-time dynamic
analysis of both cost and usage information for decision makers within the CSP
corporate customer base.
Corporate customers
are guaranteed a secure environment to manage the wealth of information about
their bills, usage and costs that currently resides within the CSP billing and
operational systems.
By using a web application,
the corporate customers can flexibly generate custom reports by selecting the
data required for analysis. The UC Analyser offers intuitive tools that assist
in the identification of data, the sort selection, and summarization, display
formatting, and information storage and distribution options.
Value Proposition
In today's competitive
market, CSPs must retain their existing corporate customers, who provide the
highest revenue and lowest risks. Offering unique and value-added services will
help CSPs differentiate themselves from their competitors and consequently to
retain and gain corporate customers.
Immediate Insight
The demand for useful
management information by the CSP corporate customer is increasing. The need
to understand the cost and usage patterns across an organization allows for
better budgeting, better package purchasing decisions and ultimately allows
controlling the communication expenditures.
For that purpose,
the UC Analyser can store a set of predefined reports that gives an immediate
insight on information like the
highest spending
handsets, most frequently dialed numbers or distribution of costs per department.
The information is
displayed in many formats, from the basic line item report to the multi-layered
graphical summary, all utilizing the UC Analyser tools.
System Administration
The UC Analyser comes
with an administration dashboard for tuning and configuration. The system administrator
at the CSP and/or the corporate customer can create hierarchy levels, which
describe the corporate structure by divisions, departments or branches and to
attribute the relevant handset to the relevant departments or employees.
Security levels can
be created for user authorization and creation of pre-defined access privileges.
Knowing Your Customers
The UC Analyser can
also be accessed for the CSP's internal use. Corporate account managers can
use the tool for analysing their customer's usage patterns, expenditures and
trends.
Based on that data,
strategic planning and decisions can be taken in order to reduce churn and providing
better customer services.
Platform Architecture
The UC Analyser has
the following three main components:
Application Server - manages the business logic and can be any EJB compliant
Application Server like BEA Weblogic or IBM Websphere. These results in achieving
high volume transaction management, distributed application support, built-in
security mechanism, scalability, robustness and fail over.
Database - includes
a loading application that manages the loading process of billing data to the
platform database. The data is then stored in our proprietary schema structure.
The database can be any relational database with a JDBC driver like Oracle or
MSSQL.
Presentation Server
- displays data to the customer and can be virtually any web server like Apache
or IIS. Our presentation server supports HTML, XML, WAP, SMS and Email Display
options.
Features at a Glance
CSP Administrator:
· Platform Management Console
· Customers Management
· Impersonation Mechanism for CSRs
· User Activity Track Module
· Data Loading Preferences Management
· Generation of Customer's Reports for Internal Use
· Advertising Campaign Management
End-users:
· Generating Custom Reports by Choosing the Required Data from Unlimited
Number of Fields
· Sorting and Summarizing Flexibility
· Drill-down into Detailed Calls and Charges
· Printing Capabilities
· Presentment of Predefined Reports for Basic Users or for Immediate
Insight
· User Admin Tools
· Organization Hierarchies Support
· Authorization and Authentication System
· Format Selection (Excel, CSV)
· Distribution Capabilities
· Built in Graphical Tools
Minimum Platform Requirements:
· Application Server - 4 CPU , 8 Gb Memory
· Database Server - 4 CPU , 8 Gb Memory
· Presentation Server - 2 CPU , 4 Gb Memory
A Fresh Perspective
LogNet's CSP Usage & Cost Analyser version 2.1 is the most comprehensive
corporate customer tool on the market today. Within a short period of time,
your customers will be able to manage and control their costs on the web and
to identify trends, exceptions or potential misuse of their communication expenses.
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